Words we use
Zappocity and Mailocity share their customers, so the panels, the command line and these articles use five words, each for one thing.
| Word | What it is | Where you see it |
|---|---|---|
| Organization | A Zappocity customer: it pays (subscriptions, invoices, credit) and has members. A company, or one person's own (personal). | Admin panel, Customers |
| Person | Someone who signs in with a zappo.city account (an email and password, two-step sign-in). Has a customer number such as C-1042. | Admin panel, Customers → People |
| Member | A person in an organization, with one of six roles: owner, admin, billing, support, member or guest. | An organization's Members |
| Tenant | A Mailocity customer: its domains, mailboxes, aliases, lists and settings. Each tenant belongs to one organization, which pays for it. | Admin panel, Tenants; the tenant manager |
| Mailbox | An email address that receives mail, in a tenant. Its owner is a person, who signs in to it through zappo.city; a shared mailbox has no owner of its own. | A tenant's Mailboxes; the admin panel, Mailboxes |
How they fit:
- An organization has one tenant (or more) on Mailocity. Its name and the tenant's follow each other when it has one.
- Everyone with a mailbox in a tenant is a member of its organization, with the mailbox's role; a role changed on either side reaches the other within a minute. Members without a mailbox (a bookkeeper with the billing role, say) are allowed.
- A person may own several mailboxes, in one tenant or several, and open each with one zappo.city account, switching between them in webmail (see Several mailboxes for one person). Each mailbox takes a seat.
Older words you may still meet:
- Team was a tenant: the tenant manager was the "team manager", and some customer pages (signing up, joining, webmail) still say team.
- User was a mailbox:
corpsuite user ...still works forcorpsuite mailbox .... - Account is a mailbox in the admin API (
/v1/tenants/{tenantId}/accounts), and a Zappocity account is a person. - The admin API keeps
/v1/tenants/...for tenants; a tenant'splatformOrgIdis its organization.